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 Post subject: Re: Cirrus SF50
PostPosted: 23 Apr 2016, 23:15 
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Username Protected wrote:
I don't understand this continual "Cirrus marketing" reference...
What has "marketing" done to sell airplanes, other than bring potential customers in the door? Surely Cirrus customers aren't buying sight unseen...??
Would an increase in Textron marketing flip the scale?


Cirrus marketing involves salesmen who know their customer's names and stories. I kid you not, at OshKosh, I randomly met the guy working rhe front of the Cirrus booth and he happened to be the rep for my area. He knew the names and callsigns of the two Navy Instructor Pilots who bought USED Cirruses. They have a fantastic USED Cirrus sales program that ensures the brad remains legitimate - even 3 or 4 owners later.

Meanwhile, I was ignored at the Beech booth.

You have no idea how an involved and invested sales team can affect the longevity of a particular brand... Especially when the reality of USED planes remaining in the market for GENERATIONS to come is a reality.

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 Post subject: Re: Cirrus SF50
PostPosted: 23 Apr 2016, 23:35 
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Username Protected wrote:
I don't understand this continual "Cirrus marketing" reference...
What has "marketing" done to sell airplanes, other than bring potential customers in the door? Surely Cirrus customers aren't buying sight unseen...??
Would an increase in Textron marketing flip the scale?


Cirrus marketing involves salesmen who know their customer's names and stories. I kid you not, at OshKosh, I randomly met the guy working rhe front of the Cirrus booth and he happened to be the rep for my area. He knew the names and callsigns of the two Navy Instructor Pilots who bought USED Cirruses. They have a fantastic USED Cirrus sales program that ensures the brad remains legitimate - even 3 or 4 owners later.

Meanwhile, I was ignored at the Beech booth.

You have no idea how an involved and invested sales team can affect the longevity of a particular brand... Especially when the reality of USED planes remaining in the market for GENERATIONS to come is a reality.

Sure, that's an invaluable salesman...but it's unrelated to marketing. I agree, the Cirrus sales team is excellent, in both new and used.
But I disagree that Cirrus "marketing" would impact GA sales in a meaningful way without a highly legitimate product. That was my point. Blaming Cirrus sales on marketing is laughable.
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 Post subject: Re: Cirrus SF50
PostPosted: 23 Apr 2016, 23:36 
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Help me out here: how is marketing different from sales?

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 Post subject: Re: Cirrus SF50
PostPosted: 23 Apr 2016, 23:44 
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Username Protected wrote:
Help me out here: how is marketing different from sales?

I believe they're completely separate departments in any business...but I'm too tired to argue that.
My point is that "Cirrus marketing" is not what sells Cirrus airplanes. Cirrus airplanes are what sells Cirrus airplanes. Cirrus marketing (& sales) is what brings potential customers in the door...the product makes the sale.

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 Post subject: Re: Cirrus SF50
PostPosted: 24 Apr 2016, 00:59 
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The looks of the Duke are a subject of debate...

Smart marketing works to a point - marketing by itself not necessarily. It depends on
whether you understand what makes people tick - the Psychology of Judgement & Decision Making (good book - Scott Plous) and make it work in your favor. The real test will be when customers have to write that 2-2.5M dollar check - compared to a SETP like the Piper, I think the check will be written - if someone like me is writing the check and I realize its a jet that can't climb to FL410, probably not.

What I wouldn't do is discount it based on what happened before to previous failed attempts. Cirrus has proven it can be successful marketing what would seem a conventional plastic plane to us engineering types. What is it - 6,000 and counting?


Alex,

Lay off the tequila....this seem like a circlular argument. "Works to a point ..not necessarily, depends. "Check will be written...but someone like me, probably not".

This is like my marketing class at the of Texas in 1978, I haven't a clue what point your trying to make, seems like both side of the argument are supported here.

My point was that emotion is not the dominate force in purchasing a new aircraft, especially an expensive one. If you haven't purchased a new aircraft there is a good chance that your opinion about the motivations of new aircraft purchasers are lost on you.

Unless your enrolled in the school for the blind I don't believe there is really any debate
about the looks of a Duke!


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 Post subject: Re: Cirrus SF50
PostPosted: 24 Apr 2016, 01:04 
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Username Protected wrote:
The fact something has been tried before and failed is not indicative of whether it will fail again in the future. Many tablet computers debuted and fell flat on their face before the iPad. An OS that was intuitive to my 5 year old and terrific marketing made it a blockbuster product.


No. iPad not possible without major advances in CPU horsepower, glass, and ubiquitous mobile Internet. No amount of marketing would have mattered a few years earlier.

Besides the chute, which they aren't even going to test (!!), what's new about the SF50?


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 Post subject: Re: Cirrus SF50
PostPosted: 24 Apr 2016, 01:05 
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Username Protected wrote:
Help me out here: how is marketing different from sales?


Sales is comped on commission, marketing isn't :) Everything else follows from that.


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 Post subject: Re: Cirrus SF50
PostPosted: 24 Apr 2016, 01:15 
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Username Protected wrote:
The fact something has been tried before and failed is not indicative of whether it will fail again in the future.

It can be if the fundamentals haven't changed.

Quote:
Many tablet computers debuted and fell flat on their face before the iPad. An OS that was intuitive to my 5 year old and terrific marketing made it a blockbuster product.

That was enabled by significant changes in chips and software. No such fundamental change is happening in aviation.

Quote:
Stubbornness instead of conventional wisdom is what got Columbus across the Atlantic.

Conventional wisdom said Columus would not reach India by sailing west. They were right. Columbus actually failed at his stated objective.

Mike C.

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 Post subject: Re: Cirrus SF50
PostPosted: 24 Apr 2016, 01:24 
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Username Protected wrote:
What has "marketing" done to sell airplanes

There are two SF50 airplanes.

One is the SF50 Cirrus marketing has created in the brain of its customers. It is a virtual aircraft where the customer is either explicitly told, or better yet, left to infer, that the plane is perfect and ideal for them.

Two is the real SF50. Warts and all.

As soon as the real airplane exists, the virtual evaporates. Cirrus will work hard to keep the real airplane from becoming known for as long as possible.

Not a single person outside Cirrus has flown in an SF50. No customers, no press, nobody. No flight manual or detail performance numbers have been released.

Nobody knows the real airplane yet. They've all bought a dream.

Mike C.

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 Post subject: Re: Cirrus SF50
PostPosted: 24 Apr 2016, 02:22 
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Username Protected wrote:
Nobody knows the real airplane yet. They've all bought a dream.

Mike C.


Exactly my point. All you need to do is sell the dream. That's it. What else is there?

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 Post subject: Re: Cirrus SF50
PostPosted: 24 Apr 2016, 03:02 
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Username Protected wrote:
Tell me again why my fellow aviators are blatantly insulting other people who are interested in aviation for their taste in aircraft that they are purchasing with their own money.

Is the hondajet a better plane than the SF50? Probably. Does that make the people buying the SF50 "low information?" Hardly. Does that make the SF50 a bad plane? Nope. It means they are richer than you, doing as they please with their money and you're simply jealous.

Cirrus is a good company that, quite frankly, is the adrenaline shot to American GA that no other company is willing to be. The SF50 is a sexy plane, in my opinion. I have a thousand or so hours in single-engine jets. They're fine.

Some of you manage to suck almost ALL of the fun out of flying. :pullhair:


I love the Cirrus. Wanted to buy one shortly before I got the rare chance to get a Bo. The Cirrus is a good airplane. The Cirrus Jet I just haven't really grasped yet. If you see them all side by side you do begin to question, what is so special.

That's all, really.


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 Post subject: Re: Cirrus SF50
PostPosted: 24 Apr 2016, 10:01 
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How many more circular arguments can we make to get to 200 pages?

At a high level: Marketing is everything to get a prospect. Sales is everything taking the prospect and closing the deal. Both need to work hand in hand.

Cirrus has done wonders with both groups; and unlike many companies the two groups seem to actually talk to each other.

Anyways, Cirrus marketing is great (I think). They have a very effective sales team (as demonstrated by Matt S. and others comments). However, no sales team and no marketing team can overcome a bad product. They can overcome a deficient product compared to a competitor, but they cannot overcome a bad one long term. The market eventually figures this out.

Based on history, I would say Cirrus has done a good job of understanding the market they compete in. Question will be how well do they understand what has traditionally been the SETP level market.

In terms of technology and goals, actually many early SEJ programs I believe failed because they tried to compete against traditional twin engine jets at high altitude with inefficient small engines that required fairly significant pilot knowledge. The complexities (as Mike C likes to keep pointing out) to overcome regulatory issues with high altitude are incredibly complex and expensive and it is likely much cheaper to install a second engine. Cirrus is trying to change the game; they are competing against the lower altitude SETP with the sexy factor of a jet using a modern turbine. The question is if it is good enough. It does not have to better then a Meridian, it just have to be close enough. Then emotions, appeal, and other factors can rationalize the final part of the spreadsheet.

Tim


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 Post subject: Re: Cirrus SF50
PostPosted: 24 Apr 2016, 10:02 
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Username Protected wrote:
Nobody knows the real airplane yet. They've all bought a dream.

Mike C.


Exactly my point. All you need to do is sell the dream. That's it. What else is there?


How 'bout "servicing" that dream after the customer wakes up and sobers up ? :crazy:
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 Post subject: Re: Cirrus SF50
PostPosted: 24 Apr 2016, 10:32 
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Joined: 07/11/11
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Username Protected wrote:
The looks of the Duke are a subject of debate...

Smart marketing works to a point - marketing by itself not necessarily. It depends on
whether you understand what makes people tick - the Psychology of Judgement & Decision Making (good book - Scott Plous) and make it work in your favor. The real test will be when customers have to write that 2-2.5M dollar check - compared to a SETP like the Piper, I think the check will be written - if someone like me is writing the check and I realize its a jet that can't climb to FL410, probably not.

What I wouldn't do is discount it based on what happened before to previous failed attempts. Cirrus has proven it can be successful marketing what would seem a conventional plastic plane to us engineering types. What is it - 6,000 and counting?


Alex,

Lay off the tequila....this seem like a circlular argument. "Works to a point ..not necessarily, depends. "Check will be written...but someone like me, probably not".

This is like my marketing class at the of Texas in 1978, I haven't a clue what point your trying to make, seems like both side of the argument are supported here.

My point was that emotion is not the dominate force in purchasing a new aircraft, especially an expensive one. If you haven't purchased a new aircraft there is a good chance that your opinion about the motivations of new aircraft purchasers are lost on you.

Unless your enrolled in the school for the blind I don't believe there is really any debate
about the looks of a Duke!

Lay off the vitriol Chris and take a cold shower. This whole thread is one massive circular argument - if you don't like circular arguments you're in the wrong place. Is the VisionJet going to be a success? I think it might - I just wouldn't buy one. But I wouldn't buy many things other people buy - that doesn't make them good or bad.

Last edited on 24 Apr 2016, 10:35, edited 1 time in total.

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 Post subject: Re: Cirrus SF50
PostPosted: 24 Apr 2016, 10:35 
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Username Protected wrote:
Conventional wisdom said Columus would not reach India by sailing west. They were right. Columbus actually failed at his stated objective.

Conventional wisdom said he would fall off the face of the earth - not exactly what I would call being right.


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