24 Oct 2025, 17:50 [ UTC - 5; DST ]
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Post subject: Re: Beware of Doc's Friends - Operator of the B-29 Doc Posted: 19 Oct 2023, 16:12 |
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Joined: 03/28/17 Posts: 8886 Post Likes: +11257 Location: N. California
Aircraft: C-182
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Username Protected wrote: The person later lied to the credit card company and told them I bought the tickets online rather than in person. ... That same person agreed to terms, acting as me, without my knowledge or permission. Having read the thread I find these two issues to be concerning. Assuming that Wes is accurate in his rendition of events, the actions described are not acceptable. Had he bought the tickets on the assumption that he would have time for the airshow and the ride to APE and it didn't work out, then vented about the operator of the flights, that's on him, but the above two actions are at best unethical and I would have a problem with them too.
I agree. Rides conducted by EAA or other major operators wouldn't have done this type of credit card action that required making statements unknown to the credit card owner.
However, it seemed pretty clear that the tickets were not refundable. I think if I was the OP I would try disputing the charge. FOD didn't incur any costs for the OP riding the plane (others rode), the OP didn't get the rides.
Edit: FOD needs to straighten out their ticket payment process.
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Post subject: Re: Beware of Doc's Friends - Operator of the B-29 Doc Posted: 19 Oct 2023, 17:44 |
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Joined: 04/26/13 Posts: 21862 Post Likes: +22498 Location: Columbus , IN (KBAK)
Aircraft: 1968 Baron D55
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Username Protected wrote: I think if I was the OP I would try disputing the charge. According to Wes, he did. The FoD person who responded allegedly lied and said that Wes had purchased the tickets online and then proceeded to show where the website mentioned the no refund policy and the acceptance checkbox (that someone allegedly checked on Wes' behalf).
_________________ My last name rhymes with 'geese'.
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Post subject: Re: Beware of Doc's Friends - Operator of the B-29 Doc Posted: 19 Oct 2023, 17:54 |
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Joined: 08/05/16 Posts: 3151 Post Likes: +2294 Company: Tack Mobile Location: KBJC
Aircraft: C441
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I’ve disputed a credit card charge twice. In both cases, the merchant lied and the case was closed without any further input from me. I was simply told what they said and that was it.
On one case, a bartender added a 100% tip. I asked what is the point of signing a bill if they don’t need to show the signature. No answer.
In the second case, a merchant never sent an item I ordered. I bought it somewhere else after weeks of trying to reach them. I disputed the charge and got it somewhere else. They then sent it to me (presumably after seeing the dispute despite me telling them I ordered somewhere else and to refund me) and showed the shipping notice to the card company. They don’t accept refunds, so I had two of an item I have zero use for and would be unlikely to be able to resell.
I’d be curious what the success rate is on disputes. Based on my experience, they do basically no research or even apply common logic (a 100% tip?). Neither of these cases, like I imagine most card transactions, are worth the time and money to go chase.
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Post subject: Re: Beware of Doc's Friends - Operator of the B-29 Doc Posted: 19 Oct 2023, 18:29 |
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Joined: 04/26/13 Posts: 21862 Post Likes: +22498 Location: Columbus , IN (KBAK)
Aircraft: 1968 Baron D55
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Username Protected wrote: I’d be curious what the success rate is on disputes. Based on my experience, they do basically no research or even apply common logic Correct. I’m currently 0 for 2. I got my money back in both cases after taking one of them to the state attorney general, and threatening the second with the same. It’s been a while, but the attorney general’s office had a lot more interest in my experience and evidence than the CC company.
_________________ My last name rhymes with 'geese'.
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Post subject: Re: Beware of Doc's Friends - Operator of the B-29 Doc Posted: 20 Oct 2023, 08:11 |
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Joined: 10/05/11 Posts: 10244 Post Likes: +7312 Company: Hausch LLC, rep. Power/mation Location: Milwaukee, WI (KMKE)
Aircraft: 1963 Debonair B33
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Username Protected wrote: I’d be curious what the success rate is on disputes. My success rate on disputes where I used my Amex is 100%. They usually immediately credit the account as the dispute is investigated.
_________________ Be Nice
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Post subject: Re: Beware of Doc's Friends - Operator of the B-29 Doc Posted: 20 Oct 2023, 08:44 |
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Joined: 05/11/10 Posts: 13300 Post Likes: +13109 Location: Indiana
Aircraft: Cessna 185, RV-7
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Username Protected wrote: I’d be curious what the success rate is on disputes. My success rate on disputes where I used my Amex is 100%. They usually immediately credit the account as the dispute is investigated. Me too, with AmEx.
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Post subject: Re: Beware of Doc's Friends - Operator of the B-29 Doc Posted: 20 Oct 2023, 09:56 |
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Joined: 03/04/13 Posts: 4716 Post Likes: +3721 Location: Hampton, VA
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Username Protected wrote: I agree. Rides conducted by EAA or other major operators wouldn't have done this type of credit card action that required making statements unknown to the credit card owner.
However, it seemed pretty clear that the tickets were not refundable. I think if I was the OP I would try disputing the charge. FOD didn't incur any costs for the OP riding the plane (others rode), the OP didn't get the rides.
Edit: FOD needs to straighten out their ticket payment process. Seems really straight forward as it stands OP just isn’t able to make appointments he paid for and made the same day, or take personal responsibility for missing said appointment, no policy on earth will fix that Hopefully there are no card companies who would steal money from friends of doc in the above situation
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Post subject: Re: Beware of Doc's Friends - Operator of the B-29 Doc Posted: 20 Oct 2023, 10:41 |
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Joined: 03/04/13 Posts: 4716 Post Likes: +3721 Location: Hampton, VA
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Username Protected wrote: Am I the only one here who thinks.
1) The OPs anger and disappointment is understandable 2) Yet, the way this was aired was handled poorly 3) And, FoD should have allowed him to use his tickets on any subsequent flight where they were not sold out.
? Minus 3 Unless you would be willing to directly deposit the money to doc every time someone flakes out and they fly with a empty seat As others have said they are not getting rich off flying people in one of the few B29s left, if folks can’t adult enough to simply show up for the ride they paid for, well that’s that’s a lesson they hopefully learn
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Post subject: Re: Beware of Doc's Friends - Operator of the B-29 Doc Posted: 20 Oct 2023, 12:22 |
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Joined: 04/26/13 Posts: 21862 Post Likes: +22498 Location: Columbus , IN (KBAK)
Aircraft: 1968 Baron D55
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Username Protected wrote: My success rate on disputes where I used my Amex is 100%. They usually immediately credit the account as the dispute is investigated. And yet both of my disputes were on an AmEx card. In both cases they were uninterested in what I had to say and rejected the dispute based on the response of the vendor. The only way I got satisfaction was by going through the attorney general's office. After the second incident I cancelled my AmEx card, but apparently it wouldn't much matter who's card it is.
_________________ My last name rhymes with 'geese'.
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Post subject: Re: Beware of Doc's Friends - Operator of the B-29 Doc Posted: 20 Oct 2023, 12:38 |
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Joined: 11/30/12 Posts: 4892 Post Likes: +5569 Location: Santa Fe, NM (KSAF)
Aircraft: B200, 500B
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Username Protected wrote: I’d be curious what the success rate is on disputes. Based on my experience, they do basically no research or even apply common logic (a 100% tip?). Neither of these cases, like I imagine most card transactions, are worth the time and money to go chase. 100% for me (2 for 2 in my lifetime.) I set an extremely high bar for asking a 3rd party to reverse an agreement I entered into voluntarily, even if I feel that I was misled. Not only are there good and bad businesses, there are good and bad customers.
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Post subject: Re: Beware of Doc's Friends - Operator of the B-29 Doc Posted: 20 Oct 2023, 14:22 |
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Joined: 08/05/16 Posts: 3151 Post Likes: +2294 Company: Tack Mobile Location: KBJC
Aircraft: C441
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Username Protected wrote: I’d be curious what the success rate is on disputes. Based on my experience, they do basically no research or even apply common logic (a 100% tip?). Neither of these cases, like I imagine most card transactions, are worth the time and money to go chase. 100% for me (2 for 2 in my lifetime.) I set an extremely high bar for asking a 3rd party to reverse an agreement I entered into voluntarily, even if I feel that I was misled. Not only are there good and bad businesses, there are good and bad customers.
Are you implying I should have accepted the fraudulent tip or not disputed a charge when merchandise I paid for was not delivered as agreed?
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Post subject: Re: Beware of Doc's Friends - Operator of the B-29 Doc Posted: 20 Oct 2023, 14:35 |
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Joined: 04/16/16 Posts: 1006 Post Likes: +612
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I’ve been surprised by the responses on both sides of this thread. I’ve typed out numerous responses only to delete them. I will say this:
I paid for a ride on a B-29. It was a day I WILL NEVER FORGET .Full stop.
If I had to pay double what I paid for the experience, it would be worth it. With only two flying and the possibility of the FAA disallowing rides in the future (I have no insider knowledge on this subject, I just know that the FAA can be the FAA), I recommend you check your pride and make some memories.
Best
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