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24 Oct 2025, 17:50 [ UTC - 5; DST ]


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 Post subject: Re: Beware of Doc's Friends - Operator of the B-29 Doc
PostPosted: 19 Oct 2023, 16:12 
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Username Protected wrote:
The person later lied to the credit card company and told them I bought the tickets online rather than in person.
...
That same person agreed to terms, acting as me, without my knowledge or permission.

Having read the thread I find these two issues to be concerning. Assuming that Wes is accurate in his rendition of events, the actions described are not acceptable. Had he bought the tickets on the assumption that he would have time for the airshow and the ride to APE and it didn't work out, then vented about the operator of the flights, that's on him, but the above two actions are at best unethical and I would have a problem with them too.


I agree. Rides conducted by EAA or other major operators wouldn't have done this type of credit card action that required making statements unknown to the credit card owner.

However, it seemed pretty clear that the tickets were not refundable. I think if I was the OP I would try disputing the charge. FOD didn't incur any costs for the OP riding the plane (others rode), the OP didn't get the rides.

Edit: FOD needs to straighten out their ticket payment process.

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 Post subject: Re: Beware of Doc's Friends - Operator of the B-29 Doc
PostPosted: 19 Oct 2023, 17:06 
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:popcorn:

Threads like this….

Are we at anything less than 100% success rate with backfiring?

:coffee:


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 Post subject: Re: Beware of Doc's Friends - Operator of the B-29 Doc
PostPosted: 19 Oct 2023, 17:44 
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Username Protected wrote:
I think if I was the OP I would try disputing the charge.

According to Wes, he did. The FoD person who responded allegedly lied and said that Wes had purchased the tickets online and then proceeded to show where the website mentioned the no refund policy and the acceptance checkbox (that someone allegedly checked on Wes' behalf).

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 Post subject: Re: Beware of Doc's Friends - Operator of the B-29 Doc
PostPosted: 19 Oct 2023, 17:54 
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I’ve disputed a credit card charge twice. In both cases, the merchant lied and the case was closed without any further input from me. I was simply told what they said and that was it.

On one case, a bartender added a 100% tip. I asked what is the point of signing a bill if they don’t need to show the signature. No answer.

In the second case, a merchant never sent an item I ordered. I bought it somewhere else after weeks of trying to reach them. I disputed the charge and got it somewhere else. They then sent it to me (presumably after seeing the dispute despite me telling them I ordered somewhere else and to refund me) and showed the shipping notice to the card company. They don’t accept refunds, so I had two of an item I have zero use for and would be unlikely to be able to resell.

I’d be curious what the success rate is on disputes. Based on my experience, they do basically no research or even apply common logic (a 100% tip?). Neither of these cases, like I imagine most card transactions, are worth the time and money to go chase.


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 Post subject: Re: Beware of Doc's Friends - Operator of the B-29 Doc
PostPosted: 19 Oct 2023, 18:29 
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Username Protected wrote:
I’d be curious what the success rate is on disputes. Based on my experience, they do basically no research or even apply common logic

Correct. I’m currently 0 for 2. I got my money back in both cases after taking one of them to the state attorney general, and threatening the second with the same. It’s been a while, but the attorney general’s office had a lot more interest in my experience and evidence than the CC company.

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 Post subject: Re: Beware of Doc's Friends - Operator of the B-29 Doc
PostPosted: 20 Oct 2023, 08:11 
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Username Protected wrote:
I’d be curious what the success rate is on disputes.


My success rate on disputes where I used my Amex is 100%. They usually immediately credit the account as the dispute is investigated.

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 Post subject: Re: Beware of Doc's Friends - Operator of the B-29 Doc
PostPosted: 20 Oct 2023, 08:44 
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Username Protected wrote:
I’d be curious what the success rate is on disputes.


My success rate on disputes where I used my Amex is 100%. They usually immediately credit the account as the dispute is investigated.

Me too, with AmEx.

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 Post subject: Re: Beware of Doc's Friends - Operator of the B-29 Doc
PostPosted: 20 Oct 2023, 09:52 
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My success rate has been 100% as well, but I have been in the right and I provided documentation. Credit card companies matter here as well. Some care about their customers, some do not.

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 Post subject: Re: Beware of Doc's Friends - Operator of the B-29 Doc
PostPosted: 20 Oct 2023, 09:56 
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Username Protected wrote:
I agree. Rides conducted by EAA or other major operators wouldn't have done this type of credit card action that required making statements unknown to the credit card owner.

However, it seemed pretty clear that the tickets were not refundable. I think if I was the OP I would try disputing the charge. FOD didn't incur any costs for the OP riding the plane (others rode), the OP didn't get the rides.

Edit: FOD needs to straighten out their ticket payment process.



Seems really straight forward as it stands

OP just isn’t able to make appointments he paid for and made the same day, or take personal responsibility for missing said appointment, no policy on earth will fix that

Hopefully there are no card companies who would steal money from friends of doc in the above situation


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 Post subject: Re: Beware of Doc's Friends - Operator of the B-29 Doc
PostPosted: 20 Oct 2023, 10:09 
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Am I the only one here who thinks.

1) The OPs anger and disappointment is understandable
2) Yet, the way this was aired was handled poorly
3) And, FoD should have allowed him to use his tickets on any subsequent flight where they were not sold out.

?

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 Post subject: Re: Beware of Doc's Friends - Operator of the B-29 Doc
PostPosted: 20 Oct 2023, 10:41 
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Username Protected wrote:
Am I the only one here who thinks.

1) The OPs anger and disappointment is understandable
2) Yet, the way this was aired was handled poorly
3) And, FoD should have allowed him to use his tickets on any subsequent flight where they were not sold out.

?



Minus 3

Unless you would be willing to directly deposit the money to doc every time someone flakes out and they fly with a empty seat

As others have said they are not getting rich off flying people in one of the few B29s left, if folks can’t adult enough to simply show up for the ride they paid for, well that’s that’s a lesson they hopefully learn


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 Post subject: Re: Beware of Doc's Friends - Operator of the B-29 Doc
PostPosted: 20 Oct 2023, 12:22 
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Username Protected wrote:
My success rate on disputes where I used my Amex is 100%. They usually immediately credit the account as the dispute is investigated.

And yet both of my disputes were on an AmEx card. In both cases they were uninterested in what I had to say and rejected the dispute based on the response of the vendor. The only way I got satisfaction was by going through the attorney general's office.

After the second incident I cancelled my AmEx card, but apparently it wouldn't much matter who's card it is.

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 Post subject: Re: Beware of Doc's Friends - Operator of the B-29 Doc
PostPosted: 20 Oct 2023, 12:38 
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Username Protected wrote:
I’d be curious what the success rate is on disputes. Based on my experience, they do basically no research or even apply common logic (a 100% tip?). Neither of these cases, like I imagine most card transactions, are worth the time and money to go chase.

100% for me (2 for 2 in my lifetime.) I set an extremely high bar for asking a 3rd party to reverse an agreement I entered into voluntarily, even if I feel that I was misled.

Not only are there good and bad businesses, there are good and bad customers.


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 Post subject: Re: Beware of Doc's Friends - Operator of the B-29 Doc
PostPosted: 20 Oct 2023, 14:22 
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Username Protected wrote:
I’d be curious what the success rate is on disputes. Based on my experience, they do basically no research or even apply common logic (a 100% tip?). Neither of these cases, like I imagine most card transactions, are worth the time and money to go chase.

100% for me (2 for 2 in my lifetime.) I set an extremely high bar for asking a 3rd party to reverse an agreement I entered into voluntarily, even if I feel that I was misled.

Not only are there good and bad businesses, there are good and bad customers.


Are you implying I should have accepted the fraudulent tip or not disputed a charge when merchandise I paid for was not delivered as agreed?

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 Post subject: Re: Beware of Doc's Friends - Operator of the B-29 Doc
PostPosted: 20 Oct 2023, 14:35 
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I’ve been surprised by the responses on both sides of this thread. I’ve typed out numerous responses only to delete them. I will say this:

I paid for a ride on a B-29. It was a day I WILL NEVER FORGET .Full stop.

If I had to pay double what I paid for the experience, it would be worth it. With only two flying and the possibility of the FAA disallowing rides in the future (I have no insider knowledge on this subject, I just know that the FAA can be the FAA), I recommend you check your pride and make some memories.

Best


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